The DPX team jumped into an extremely difficult situation and quickly made a difference. After 90 days, the company’s operations group had a better team, a better culture, and better results.

The company had many problems, but also had strengths. DPX used data analysis to diagnose problems and pinpoint solutions. Working with the company’s team, DPX identified specific opportunities and action plans, trained people up or identified them for movement, and put in a proper reporting structure. When the team lacked certain skill sets, DPX was able to parachute in experts to perform or supplement key roles.

Importantly, DPX taught what responsibility and accountability really mean. The company learned to operate according to data and to use real-time reporting and constant communication to fix network, driver, and other problems as they arose. Very quickly, utilization was up and recruiting costs were down. DPX taught that discipline can be fun when you are winning!

DPX’s approach was effective because it was transparent, inclusive, and respectful. The company had been operating in silos, the level of trust was low, and some days the team had a hard time supporting each other. DPX communicated up front that everyone would need to contribute, and everyone would need to change, for the company to win. DPX taught unified goals, data-based analysis, transparent measurements, and consistent communication. At the end of the day, the team was more effective, more unified, and actually looked forward to working together.

I’m sure there are many other companies that could learn from the DPX team.

Mark Scudder | CEO of Scudder Law Firm

I had the fortunate experience of working with the DPX team for a number of months as they provided assistance and guidance on a significant turnaround effort. The team is comprised of executive level individuals who have decades of experience in the transportation industry and a willingness to “get into the weeds”. In their short time working with the Company, the DPX team made an impact in many areas including significant improvements in operating metrics, costs management, maintenance practices, and administrative talent. In addition to the operational improvement, the impact they had on the Company’s culture is immeasurable. The DPX team helped instill a culture of accountability and helped teach a young team how to be professionals and leaders. I will forever be grateful for their contributions and partnership and would recommend them to any organization that is attempting to raise their performance to the next level.

Chase Welsh | Executive Vice President – Risk Management & General Counsel

Richard Stocking and the DPX team hit the ground running and had an immediate impact.  Their deep expertise in the trucking industry combined with their approach to drive change while instilling an accountable and results oriented culture is extremely impressive.

Paul Svindland | CEO

I had the extraordinary opportunity to work hand in hand with Richard Stocking and his team at DPX Consulting the last several months relating to our company turnaround. DPX’s core team brings a wide breadth of experience and knowledge across the entire operational transportation landscape. The DPX team was resilient in their ability to communicate and work collaboratively towards the common goal of accelerating needed operational improvements in our U.S. truckload business.  DPX was able to help us achieve a rapid and laser-focused pace of change improving overall operational efficiency and profitability.  I highly recommend the team at DPX and would welcome their contributions for any operational/turnaround project I would encounter in the future.

J. Michael Gabbei | Chief Information Officer

Start a Conversation